When a part fails or when you experience incompatibility issues - time, money, and resources are spent to find a resolution.
With many other suppliers, this means losing several days waiting for a reply, each time a reply is needed. Even if the problem is identified, if the part is the issue (mis-shipped, defective, miscoded, or incompatible), you now add transit delays too. Each step of the way, you’re the one losing time, incurring financial costs, and missing opportunities.
We stand by our 99.98% reliability rating, but in the rare instance of a failure, we will ship a replacement part to you same day as to minimize any operational delays.